MKT Software
Designs has a team of highly skilled software development, support
and customer service specialists that is always ready to
assist you whenever the need arises. Our staff offers, on average,
over 15 years experience in their respective areas of expertise.
It’s this level of experience and a genuine commitment to
customer satisfaction that has earned the trust of our loyal clients
over the years. We go the extra mile!
Guy Hodgdon – President, Director of Technical Services
Jenny Lopez Hodgdon – Vice-President, Business Manager
Kathy Hemmelgarn – Software Consulting and Training Services
Dickson Lim – Technical Support Specialist
Guy Hodgdon – President, Director of Technical Services
Since graduating from Embry Riddle Aeronautical University in 1987 with an A.A in Aeronautical Studies and B.A in Computer Science, Guy has dedicated himself to the pursuit of excellence in the areas of software consulting, system integration and software development. From 1988 – 1990, Guy honed his programming skills as a senior programmer, as well as fulfilling all MIS functions for highly acclaimed financial information software vendor AccountMate Software. Since co-founding MKT Software Designs with partner Jenny Lopez Hodgdon in 1990, Guy has overseen the development and support departments to ensure high-quality design of add-on products, first-rate custom programming and software modifications, and responsive, effective technical support for our valued clients. Guy also works closely with clients to learn about their business, find solutions and determining the best way to integrate their software systems so that their business runs at peak efficiency.
Jenny Lopez Hodgdon – Vice-President, Business Manager
Since receiving her A.A. in Accounting and Data Processing from Heald Business College in 1987, Jenny has accumulated a wealth of experience in the business management arena. Having previously served as a full charge bookkeeper, financial software trainer and technical support representative (for Micro Source Corp. and AccountMate Software), Jenny has helped lead MKT Software Designs since its inception in 1990, overseeing all departments including sales, marketing, consulting and accounting. Clients benefit from Jenny’s ongoing practice of improving the value and delivery of products and services that MKT offers. In addition, Jenny’s commitment to a maintaining a relaxed and friendly business atmosphere, allows clients and employee alike to feel comfortable communicating their needs.
Kathy Hemmelgarn – Software Consulting and Training Services
Kathy received her B.A. in Business Administration from Purdue University in 1977 and brings over 20 years of financial systems, installation, training, integration and support experience to the MKT Team. Her extensive business systems credentials are further augmented with 1000+ hours of post graduate training in accounting, organizational development, marketing and management consulting. Kathy is dedicated to working with each client staff member individually, to ensure that they receive proper training and that the software produces useful and reliable data for management. Clients also appreciate Kathy’s structured but relaxed style of training which is so important when working with a variety of staff members. As a result clients benefit from the maximum return of their financial system investment.
Dickson Lim – Technical Support Specialist
Dickson received his BS in Computer Engineering from the University of Michigan in 1985 and brings to our customers nearly 20 years of technical support and software testing experience. Dickson has background in a wide variety of operating systems, languages and platforms, including Windows 95/98/NT/2000/XP, Microsoft SQL Server, and Visual FoxPro. For over 15 years, Dickson provided dedicated service as a system support engineer for AccountMate Software. During that period, he was able to cultivate a profound understanding of the importance of providing superior customer service, and the positive impact that has on the organization he represents. Clients can have piece of mind knowing that each question will receive ample research and be returned in a timely manner. A keen attention to detail, the ability to multi-task and the commitment to follow-through make Dickson a valued asset to the MKT Team.
|
